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About Us

Innovation:

It Defines Us.

CharTec, born in 2009, is synonymous with innovation. In a world where conformity often reigns, we’ve steadfastly taken the unconventional path. We are more than an IT service training organization; we are pioneers who empower MSPs to transcend their limits and achieve multi-million dollar success.

Our approach is anything but ordinary. We deliver inventive and battle-tested strategies for running businesses, allowing our Members to craft self-sustaining enterprises.

Here, there are no one-size-fits-all solutions; only tailored business strategies to propel your company toward the next level of revenue growth. It’s really that straightforward. At CharTec, innovation isn’t just a concept; it’s our essence.

OUR EXPERTS

Combined 300+ Years In The MSP Industry

Alex Rogers

CEO, CharTec & ARRC

Alex Rogers is the founder and CEO of CharTec, the channel’s leading provider of total business consulting and training in sales, operations, marketing, finance/accounting and HR. Rogers has successfully helped to transform over 1,200 MSPs and IT Service providers across the globe since launching the company in 2009. A revolutionary thinker and Master IT sales expert, Alex consistently fills seats at any event for his stirring trainings on sales strategies and tactics that completely turn around close ratios and build multi-million dollar businesses.

Before CharTec, Alex saw what the channel was missing: someone that could teach people how to really sell managed services. Using his experience as CEO of multi-million dollar MSP, ARRC Technology, the award-winning practice he founded in 1992 with a $300 investment, he developed CharTec to assist IT service providers with providing and selling equipment under the HaaS model. Since then, CharTec has grown to be the largest MSP training facility in North America focusing on sales, marketing, operations, and culture. Alex has been recognized in the industry as a three time CRN Channel Chief, the Best Breakout at IT Nation, and Bull’s Eye’s Innovator of the Year.

A rapidly growing and acclaimed solution provider in the channel, CharTec is continually recognized for its innovation and has achieved numerous accomplishments since its inception such as two Best Channel Program awards at IT Nation, Best Revenue Generator at IT Nation, Best in Show at IT Nation, Inc. 500/5000 Fastest Growing Private Companies in America, MSPMentor Top 100 MSPs in North America, Bull’s Eye’s Master MSP, Best Channel Program by ASCII, a Best Channel Vendor and “Best Channel Product” by Business Solutions Magazine.

A father of two and avid hunter and fisherman, Alex takes great pride in being a cornerstone of the local business community while providing valuable employment and growth opportunities in a region stricken with double-digit unemployment.

Monique Rogers

CXO, CharTec & ARRC

Dr. Monique Rogers is a visionary leader, lifelong learner, and passionate advocate for holistic well-being and empowerment. As the Co-Founder of ARRC Technology and CharTec, Dr. Rogers has not only built transformative businesses but has also embodied the power of purpose, resilience, and intention in every aspect of her journey.

Her academic foundation is rooted in a Bachelor’s degree in Communications with a focus on Business Administration and Marketing from CSUB, a Master’s in Industrial and Organizational Psychology from Walden University, and a Doctorate of Education from USC, where her groundbreaking dissertation, “Negotiation Strategies for Women Impacting the Gender Earnings Gap at Midlife,” highlights her commitment to creating equitable pathways for women. She has further honed her wisdom through the Harvard University Program on Negotiation and is currently pursuing a Master’s in Law at USC Gould School of Law, embracing continuous growth as a way of life.

Dr. Rogers’ professional journey began with a bold vision: transforming a two-person technology repair start-up into ARRC Enterprises, Inc., a thriving managed technology services company and five-time INC 5000 honoree. Alongside its sister company, CharTec, which empowers and educates technology leaders globally, ARRC continues to be a pillar of innovation and service in Kern County after 32 years.

Beyond her professional accomplishments, Dr. Rogers embraces her role as a mother, a nurturer of two grown young adults, and the loving caretaker of her two rescue dogs. Her spirit of service extends into her personal life, where she finds balance and inner peace through teaching yoga. Grounded in mindfulness, movement, and intention, she inspires others to cultivate harmony in their personal and professional lives.

A recipient of the prestigious CSUB Hall of Fame Alumni Award, Dr. Rogers exemplifies that true success is about aligning ambition with authenticity, heart, and purpose. Her life’s work is a testament to the transformative power of perseverance, compassion, and service. Whether she is leading innovative businesses, empowering women, or guiding others toward inner peace through yoga, Dr. Rogers is a radiant force for positive change, reminding us all that wholeness, happiness, and growth begin from within.

Nick Points

VP, CharTec & ARRC

Nick Points is the epitome of a real “go-getter.” Born and raised in California, his aggressive yet inviting demeanor and vast degree of experience within the technology sector is the ideal concoction of a sales guru and business trendsetter. For these reasons, Nick was recruited by CEO, Alex Rogers, and shortly transformed into CharTec’s Director of Sales—redefining the notion of Sales Leadership.

Points’ sales education methodology has helped shape a CharTec account management and sales team of impressive magnitudes. He specializes in preparing, coaching and educating sales professionals across the globe.

Nick holds a Bachelor of Arts in Communications from San Diego State University and has over 14 years’ experience in the IT Sales Industry. Nick is now the VP of CharTec.

Brandi Rogers

Premium Marketing Director, CharTec

Brandi Rogers is a woman of many talents. Not only is she the Marketing Director of CharTec, LLC, but she is also the creator and owner of Brandi Lenore, a professional styling company. What's more, Brandi has a proven track record of success in a variety of fields. For example, she spent 5 years as a Branch Platform Manager for the Bank of America, managing a sales team. And before that, she worked as the operations manager for Cenegenics, a high-end health services provider in Beverly Hills. In both positions, Brandi demonstrated her ability to lead and motivate others to achieve.

results. Not only is she an expert in marketing and sales, but she is also a passionate animal lover. In 2017, she founded Mutts and Runts Rescue, a non-profit organization dedicated to saving stray dogs in Kern County by raising funds to provide medical care. With her vast experience in sales, marketing, and management, Brandi is uniquely qualified to lead CharTec's marketing efforts. Under her guidance, the company has flourished, and she has helped countless MSPs to grow their businesses. Brandi is a true asset to the CharTec team and an inspiration to all who know her.

Roger Lawrence

Director of Technology, CharTec & ARRC

Roger is a visionary IT leader who combines technical expertise with a deep understanding of business needs. With over two decades of experience, Roger brings a wealth of expertise and leadership to ARRC and CharTec.

Process Define and Deployment
Emerging technology and forward thinking strategy
Agreement Tracking
Compliance and Regulations
Connectwise and Reporting

Josh Gossett

CoreTech CEO

Josh Gossett, C.E.O., and Co-Founder of CoreTech in Bowling Green Kentucky has been in the IT industry for 20 years and owned his own MSP since 2006. He started as a small break/fix shop in “nowheresville” Kentucky and grew it to the multimillion dollar fully managed IT and cyber security services company it is today after converting from residential and break/fix services in 2011.

Josh’s company CoreTech is truly a “product of training and execution”. He’s taken time to truly excel by practicing what his mentor, the legendary Alex Rogers has taught him all he knows. As the movie goes… the student has become the master! Alex and CharTec helped him to create the company he has today.

Over the last few years, Josh has been helping in the channel as a trainer and coach and activelyselling,closing, and smashing objections! As well as providing business development for his MSP and others! Josh has a background in public speaking as a decade-long member and past Regional Leader within Toastmasters International, is part of The John Maxwell Team, and is also a TTI Success Insight certified DISC consultant Josh brings that experience and knowledge into CharTec!

In addition to all of this, Josh is also directly responsible for the success and accountability of dozens of MSPs within the CharTec family and across the industry helping to consult them on selling,closing,marketing, and prospecting strategies for their MSPs.

Dan Martin

Chief Evangelist, Resplendent Data

With over 25 years of dedicated service in the Managed Service Provider (MSP) industry, Dan Martin has continually pushed the boundaries of excellence and innovation. As a dynamic leader, he has held key roles in pioneering organizations and left an indelible mark on the IT landscape.

Professional Journey:

Vice President and Owner – Connections for Business (Retired)

Dan Martin’s illustrious career began at Connections for Business, a prominent MSP in South Florida since 1976. As Vice President, he played a pivotal role in shaping the company’s success. His visionary leadership ensured clients received cutting-edge, proactive managed service solutions, setting the gold standard for efficiency and reliability.

President of ConnectSMART

Later in his journey, Dan assumed the role of President at ConnectSMART, where he harnessed his deep MSP experience to drive the company forward. His strategic prowess and unwavering commitment to innovation have propelled ConnectSMART to the forefront of the industry. Under his leadership, the company consistently led the market with groundbreaking product roadmaps and real-time visibility solutions for service providers worldwide.

Chief Evangelist – Resplendent Data

Currently, as the Chief Evangelist of Resplendent Data, Dan remains at the forefront of technology. Leveraging his wealth of knowledge and experience, he drives innovation in data visualization and dashboard platforms. His visionary insights continue to shape the industry’s future.

Thought Leadership and Industry Impact:

Dan Martin is not just a seasoned expert but also a trusted advisor to many in the IT sector. His extensive knowledge and insights make him a sought-after speaker at national IT conferences. His contributions to the MSP field have set new standards and inspired countless professionals to reach new heights in their careers.

Dan Martin’s enduring commitment to excellence, innovation, and the MSP industry makes him a true luminary in the field. His legacy is one of visionary leadership, pushing the boundaries of what is possible, and inspiring others to do the same.

Justin Nusz

Sr. Product Sales Manager, CharTec

Justin Nusz is a seasoned Sales Engineer with an impressive 25-year track record in the IT industry. With a diverse background that includes roles as a Service Manager, Technician, and four years of dedicated military service, Justin brings a unique blend of technical expertise, leadership, and problem-solving skills to the world of technology sales.

His passion for technology and knack for troubleshooting quickly set him on a path to success. Justin’s technical prowess allowed him to progress in his career, assuming the role of Service Manager, where he honed his leadership skills, while overseeing teams of IT professionals and became a standout leader in the field.

Justin proudly served in the military and his military experience instilled in him a sense of duty, responsibility, and an unwavering commitment to achieving objectives—traits that have been invaluable throughout his career.

Armed with extensive technical knowledge and a deep understanding of clients’ needs, Justin became a trusted advisor to organizations seeking innovative IT solutions. His ability to bridge the gap between complex technology and practical business applications has resulted in countless successful partnerships.

Tristen Bandy

CharTec Product Sales, CharTec

Tristen Bandy, CharTec’s Product and Membership Sales Professional, is known for his ability to transform MSP-focused products & services into compelling value propositions for Managed Service Providers. His insightful ability to identify technical AND company related challenges allows MSPs to focus ON the business.

Sales Process / MSP-Related Challenges
Sophos Application and Hardware Suite
Servers and Workstations
Backups and Recovery Options

Ashley Borelli

Regional Sales Manager, CharTec

Experienced Regional Sales Manager with a demonstrated history of working in the Information Technology and Managed Services industry. Skilled in Sales, Team Building, Account Management, Networking, and Marketing. Strong Sales professional with a Associate of Science (AS) focused in Psychology from Bakersfield College.

OUR ACCOLADES